The Internet has become an irreplaceable part of human life. Now it’s important not only for businesses but also for every sphere of our lives, such as education, bill payments, entertainment, and many others. We simply cannot imagine our lives without good internet connection. Moreover, the upsurge of the COVID-19 pandemic has further increased the demand for the internet even in remote areas to continue the Work-from-Home concept. That is why most rural areas need a trustworthy satellite internet provider as an alternative to traditional broadband providers not always available in the countryside.
With the increasing importance of internet connectivity, choosing the right internet provider has become a critical decision as it will have an impact on every aspect of one’s daily life. This blog has listed some key parameters that you can take into consideration when choosing satellite as your internet service provider.
Parameters to consider while choosing satellite internet provider
The internet service provider must be providing services in your area. Still, some rural areas do not have access to high-speed cable or fibre connectivity. When it comes to satellite internet or, to some extent, 4G-LTE networks, end user infrastructure is not so important. Wireless connectivity is easier to achieve over bigger areas.
Reputation of the satellite internet provider
Before hiring an ISP for internet connectivity, you must do a little research to learn about the reputation of the rural area internet providers. There are things to consider, such as download speeds, length of contract, price. That’s not all. You have to remember that you are signing a contract so it is important to consider reputation of your new provider, provision of customer care.
When you consider reputation remember that broadband providers are notorious for their bad reviews. The basic fact is that people are more likely to give a bad review that a good one. When everything works well, customers don’t usually bother to think about their broadband provider, they don’t give reviews. They do it when something goes wrong. That’s why most braodband providers score quite badly.
What you should consider then is not just an overal score but also what the reviews say.
Things to consider:
- Are the complaints answered?
- Is the provider responsive?
- What are the complaints about, service, lack of solution, lack of customer care?
Consider carefuly what customers say and if you are not sure, look at cooling off period. Sometimes you will have a mixture of bad and good reviews and the only way is to try the service. This is where cooling off period comes handy!
This is another important factor. No one wants to wait long for the files to be downloaded. Bandwidth indicates the speed of your internet. It is a vital factor when you are looking for ISP. Some providers claim high speed just to lure people. They provide a connection with the poor speed in reality. You can consult your neighbors who have been using the provider’s services for a while. They are the people who can provide you with honest feedback. Choosing a satellite connection is perhaps the best way as it can assure you of high speed with minimal obstacles.
Type of connection provided by the satellite internet provider
There are many internet connections available out there, such as DSL, cable connectivity, fibre net, satellite internet provider, wireless connectivity etc. Living in rural area may mean you don’t have too many options but it is still a good practice to compare broadband connectivity and what you can get.
While speed and reputation are two major concerns that emerge in the minds of the customer while choosing an internet provider, the expenses of various packages provided also matter a lot. While businesses might cover up the costs, you would need to think cautiously when you are looking for an internet connection for home use.
Customer service must be very strong as you may need it at any time anywhere. If you face any disruptions or speed issues, you will need a point of contact where you can report your issues and get a quick solution. Better customer service reflects the reliability of the internet provider. Therefore, you should ensure that the internet service provides 27*7 after-service in your area. At the time of emergency, you must receive support and services from the rural area internet providers.
Before you call you customer care, check out our blog post on how to fix your slow satellite internet!
A wise decision may help you get the best services at affordable packages. Therefore, you need to take ample time for focusing on every aspect discussed above.